Cookie Policy

1 What Are Cookies

Cookies are small text files that websites store in your browser while you browse. They allow websites to function properly, remember your preferences, analyse traffic, and — in some cases — display personalised content.

In addition to cookies, CoFloor uses similar technologies such as localStorage, sessionStorage and tracking pixels, which are subject to the same rules described in this policy.

2 Cookie Categories Used

cofloor.it uses four categories of cookies:

• Necessary/technical: essential for the site to work. No consent required.
• Analytics: measure traffic in aggregate, anonymised form. Consent required.
• Behavioural analytics: record user interactions (heatmaps, session recordings). Consent required.
• Third-party (payment): required for secure payment processing. Activated only during checkout.

3 Necessary Cookies — Supabase

Necessary cookies do not require consent as they are technically essential for the service to function.

4 Analytics Cookies — Google Analytics

Google Analytics is configured with IP anonymisation enabled and data sharing with Google for advertising purposes is disabled. Data collected is aggregated and does not allow individual identification.

Data controller: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Privacy Policy: policies.google.com/privacy
GA opt-out: tools.google.com/dlpage/gaoptout

5 Behavioural Analytics — Hotjar

Hotjar records user interactions (mouse movements, clicks, scrolls, anonymised session recordings) to help CoFloor improve the user experience. Session recordings automatically exclude fields containing sensitive data (passwords, card numbers).

Controller: Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta.
Hotjar Privacy Policy: hotjar.com/legal/policies/privacy
Hotjar opt-out: hotjar.com/legal/compliance/opt-out

6 Third-Party Cookies — Stripe

Stripe cookies are activated exclusively during the checkout process and are necessary to ensure secure transactions and prevent fraudulent activity. They are classified as technical cookies within the scope of payment service delivery.

Controller: Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA.
Stripe Privacy Policy: stripe.com/privacy

7 How to Manage Cookies

Via the cookie banner

On your first visit to cofloor.it, a banner allows you to accept, reject or customise non-necessary cookies. You can change your preferences at any time.

Via your browser settings

You can configure your browser to block or delete cookies. Note that disabling technical cookies may impair site functionality.

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Specific opt-out tools

• Google Analytics: GA Browser Opt-out Add-on
• Hotjar: Hotjar opt-out
• Behavioural advertising: YourOnlineChoices

8 Consent and Withdrawal

Analytics and behavioural cookies require your prior consent under the ePrivacy Directive (2002/58/EC) as implemented in Italian law, and under GDPR Art. 6(1)(a).

Your cookie preferences are stored for 12 months, after which you will be asked for consent again.

9 Contact

For questions about cookies or to exercise your rights, write to info@cofloor.it.

For complete information on personal data processing, see our Privacy Policy.